The Office of the Ombudsperson

  • The Office of the Ombudsperson is responsible for the intake and monitoring of all formal District complaints. Formal complaints can now be filled in this office.

    The Ombudsperson serves as an independent and confidential resource, assisting parents and community members in addressing complaints, conflicts, and other school-related issues.

    The District Ombudsperson is guided by the following principles:

    • Independence;
    • Neutrality/impartiality;
    • Confidentiality; and
    • Informality

    The purpose of the District Ombudsperson is to ensure the complaint process is followed and that all members of the West Contra Costa Unified School District receive fair and equitable treatment in matters of concern or complaint.

    The District encourages the early, informal resolution of complaints at the site level whenever possible. If parents or guardians have a concern they should first contact the principal at their child's school. Please see our Schools Directory for principal contact information for each school site.

    If you have additional questions or are not satisfied with the resolution offered by your child's school principal, please contact the appropriate Executive Director or the Office of the Ombudsperson. 

Contact Us

  • Educational Equity - Title IX
    Location: 1108 Bissell Ave.
    Richmond, CA 94801
    Phone: (510) 307-4538
    Fax: (510) 236-0662

    Matthew Duffy,
    Superintendent & Division Head
    Rhonda Haney, 
    Title IX Director/Ombudsperson

    Department Directory

    Employee Content

WCCUSD Nondiscrimination Policies and Procedures

  • Non-Discrimination Policy: View the Announcement of Nondiscrimination /Harassment
    West Contra Costa Unified School District programs, activities, and practices shall be free from discrimination, intimidation, harassment, and bullying based on actual or perceived race, color, ancestry, national origin, immigration status, ethnic group identification, age, religion, marital, parental or family status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics.

    If you believe you have been discriminated against, immediately contact the school site principal and/or Director of the Office of Educational Equity, Rhonda Haney, Title IX Compliance Officer at 1108 Bissell Ave., Richmond, CA 94801 at 510-307-4538 or rhaney@wccusd.net.

    Politica de No Discriminación: Anuncio de No Discriminación/Acoso
    En el Distrito Escolar Unificado de West contra Costa los programas escolares, actividades y prácticas debe estar libre de discriminación, intimidación, acoso y acoso basada en la real o percibida raza, color, ascendencia, origen nacional, estado migratorio, grupo étnico, edad, religión, estado civil o paternal o familia, física o mental, el sexo, orientación sexual, género, identidad de género o expresión de género; o sobre la base de la asociación de una persona con una persona o grupo con una o más de estas características reales o percibidas.

    Si usted cree que ha sido discriminado, inmediatamente ponga se en contacto con la/el director/a de la escuela y / o Director de la Oficina de Equidad Educativa, Rhonda Haney, la oficial sobre la conformidad del Título IX ubicada en 1108 Bissell Ave., Richmond, CA 94801 o 510-307-4538 o rhaney@wccusd.net. 

Formal Complaint Procedures

  • Note:  During physical school closures we request that Title IX and UCP complaints be filed via email.

How to File a Formal Complaint

Expand All

  • Title IX Complaints

  • Uniform Complaint Procedure (UCP) Complaints

  • Williams Complaints

  • Complaints Concerning District Personnel

  • Special Education Complaints